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WhoEasy FAQ

How do I install WhoEasy?

Easy! Simply:
  1. Download it from http://www.pcflank.com/download/whoeasy.exe
  2. Select “Exit and Shutdown” from the Outpost Firewall icon in your systray.
  3. Run whoeasy.exe and follow the installation prompts.
  4. Then launch Outpost Firewall by pressing “Start”, “Programs”, “Agnitum”, “Outpost Firewall, “Outpost”.
Does it work only with Outpost Pro 2.0/2.1/2.5?

Yes Outpost Firewall Pro 2.0, 2.1 or 2.5 needs to be installed on your system.

How can I find WhoEasy in Outpost?

You can find it in the Plug-ins tree of Outpost's left panel. Click on the PC Flank WhoEasy icon to see the plug-in window in Outpost's Information Panel.

Can I use WhoEasy with Outpost Firewall Free?

No.

Is WhoEasy free software?

WhoEasy is a 30-days-trial software. Right now it is available for the special price of only $14.95. You can order it at http://www.pcflank.com/order.htm

How can I pay for WhoEasy?

All orders are handled by our secure order fulfillment center, Regnow. We accept the following cards: Visa, MasterCard/Eurocard, American Express and Diners Club.

You also have the option of using a bank wire transfer or check. If you do not wish to use your credit card over the Internet, please call 1-877-353-7297 (USA) or 1-(952) 646-5331 (Europe). For secure online orders, please visit our Orders page.

After your payment is received, we will e-mail you your license number within 24 hours. The license number converts your trial version of the software into the permanent one without any need to reinstall. The license agreement also gives you full access to our technical support experts.

How can I find the WhoEasy community?

The WhoEasy community shares their opinions at the WhoEasy Forum on PC Flank com. Click here to visit.

How do I set WhoEasy to log my query results?

Right-click on the WhoEasy plug-in icon in the plug-ins tree window; select “Properties” and then checkmark “Enable queries logging”. You can also press the “Options” button on the WhoEasy toolbar and then checkmark “Enable queries logging”.

How does WhoEasy work?

After you enter a domain/host name or IP address and press the “Query” button, WhoEasy connects to the whois servers and retrieves the network info for your query. Then you are shown the results window.

How is WhoEasy supported by developers?

You can ask your support questions at the PC Flank WhoEasy Forums, or send us your questions to support@pcflank.com

After submitting my query I got an error message. What’s wrong?

You might not have correctly typed in the domain or IP address. Another reason could be the whois servers cannot resolve this IP address or domain name.

Why did you decide to create your utility as a plug-in for Outpost, rather than as a separate application?

There are a lot of similar tools that are very costly. We strongly support Outpost Personal Firewall and especially its plug-ins technology, so we decided to create our software as an inexpensive but useful and simple to use plug-in to help Outpost users retrieve network information about an attacker’s IP or domain.

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